Shipping policy

WHEN WILL MY ORDER SHIP?

  • Order shipments will vary based on each book sale. Shipping lead times can be 1-4 weeks from end of sale.
  • Our goal is to get your books to you as quickly as possible, yet packaged carefully to ensure the books arrive safely.
  • You will receive an email with your tracking # once your order ships.
  • Please keep in mind that changes or additions to your order may cause a delay in shipping.
  • We cannot guarantee that late requests can be honored. Please be sure to add personal requests to your order before you checkout.
  • Please email us any address changes or corrections as soon as possible. Once your order has been prepared to ship, if the address is not correct, we cannot guarantee a change can be made. Please make arrangements to have your mail forwarded to your new location.

WHAT ARE MY SHIPPING OPTIONS?

DOMESTIC:

  • USPS First Class: For orders under 15.99 oz. (3-5 business days)
  • USPS Priority: For all orders 16oz or greater, or for a faster delivery on all orders. (1-3 business days)

INTERNATIONAL:

  • USPS First Class: For orders under 4 lbs. (10-15 business days)
  • USPS Priority: For all orders 4.1 lbs or greater. (6-10 business days)
  • Customs: We cannot accommodate requests to declare a lesser value on your customs form.

WHAT DOES MY SHIPPING RATE INCLUDE?

Your shipping rate is determined by the following:
  • Competitive shipping cost (including price increases from the postal service)
  • Handling charge
  • Insurance (Offered only for Priority Mail, and for all international orders, however not for Domestic First Class/Economy)
  • Packaging material for added safety

HOW IS MY ORDER PREPARED FOR SHIPPING?

  • Our goal is to get your books to you as quickly as possible, yet packaged with a focus on protection.
  • We bag and board all comics, and carefully protect them with cardboard inserts. Depending on the size of your order, we even go the extra step and secure it in a bubble wrap sleeve. There will be additional padding as needed to ensure minimal to no movement occurs while it makes it’s journey home to you!

COMBINING ORDERS AND SHIPPING CREDITS

  • DOMESTIC ORDERS: All orders will be fulfilled as is. We will no longer offer the option to combine orders and provide shipping credits. This decision was made due to several factors, with the main reason being the amount of time it takes for all of the manual cross-referencing for accuracy. 
  • INTERNATIONAL ORDERS: We will continue to combine orders and offer shipping adjustments due to the hefty international shipping costs. The shipping credits can take anywhere from 1-4 weeks after all orders have been fulfilled and shipped.

SPLIT SHIP ORDERS

  • DOMESTIC ORDERS: We will no longer offer the option to SPLIT SHIP. In the past, if you ordered a combination of raw and graded books, we would send out your raw books out first while waiting for your graded books to arrive from the facilitators. We will no longer offer this option. This is an effort to streamline our shipping process and cut down on the cost of extra shipping expenses. 
  • OPTION: If you'd prefer not to wait for your raw books, we recommend that you place separate orders for your graded and raw books.

SHIPPING CREDITS

  • Since we are no longer combining order (for domestic only), we will no longer offer a shipping credit for multiple orders.
  • For example, if you place 5 separate orders, you will receive 5 separate shipments. 
  • This will cut down on time and missing books from you orders.
  • This also pertains to multiple book sales during the same time.
  • International orders are exempt from this. We will continue to combine, and credit shipping.
  • Exceptions will be made if you were accidentally overcharged for shipping. This will be determined on a case by case basis only.